Patient communication that handles itself
AI agents that send reminders, confirm appointments, recover no-shows, and drive screening visits. Via SMS, in any language, connected to your PMS.
Appointment reminder
Save Hours. Automated rescheduling, lab results, and test notifications
Close Care Gaps. Preventive screenings, follow-up reminders, pre-visit instructions
Recover Revenue. Reduce no-shows, fill cancelled slots, rebook missed visits
Improve Online Reputation. Polite, well-timed review prompts that attract patients
For your whole practice
The Practice Owner
Fewer no-shows. More screenings completed. Revenue recovered from missed appointments and unpaid bills. Monthly reports that show what happened, without you lifting a finger.
The MPA
The phone stops ringing for routine calls. Appointment confirmations, lab notifications, and reminders happen automatically. Your day is quieter, more focused, and higher-value.
The Patient
A reminder in your language. A lab notification before you have to ask. A rebooking message when you missed your appointment. Your practice communicates, and it feels like they actually care.
What Springli handles
Appointment Reminders. Multilingual, multi-step reminders sent at the right time with fasting instructions, documents to bring, and directions.
Appointment Rescheduling. Two-way: the patient confirms, cancels, or requests a new time. The agent checks your calendar and handles it. No MPA involvement.
Lab Result Notifications. Patients notified when results are ready, in their language. Eliminates the daily flood of “are my results ready?” phone calls.
Payment Reminders. Friendly automated reminders sent before an invoice reaches collections. Better for the patient, better for the practice.
Online Review Requests. Polite, well-timed prompts sent to satisfied patients after their visit. Most happy patients never share their experience until you ask at the right moment.
Inbound FAQ. Questions about opening hours, directions, and availability handled automatically. Frees your staff to focus on the patients in front of them.
Preventive Screening Reminders. Patients due for mammography, colonoscopy, or HbA1c get a proactive recall. The physician sets the policy once; the agent handles it forever.
No-Show Follow-Up. Rebooking messages go out automatically after a missed appointment. Many no-shows just forgot, and a gentle nudge brings them back.
Add to Calendar. Every confirmation includes a one-tap calendar link. Patients add the appointment instantly and are far less likely to forget it.
Waitlist Management. When a slot opens, waitlisted patients are messaged instantly. Cancelled slots that would otherwise sit empty get filled without any manual effort.
Multilingual Messaging. Every message is sent in the patient’s own language: German, French, Italian, English, Portuguese, Turkish, and more. No extra setup per language.
Evidence-based impact
CHF 150+
Revenue lost per missed appointment
15-30%
Typical ambulatory care no-show rate
70%
No-show reduction with active strategies
77%
Choose their doctor via online reviews
74%
Will leave a review when asked
Your patients speak different languages. Now your practice does too.
Your patients speak different languages. Now your practice does too.
Three steps. Fifteen minutes.
Connect your PMS
We integrate directly with your practice management system. Your patient data, appointment calendar, and lab results stay where they are. We read them in real time.
Configure your preferences
Choose which workflows to activate, set timing rules, and review message templates — all in a simple dashboard.
Agents start working
Once live, Springli runs in the background. Agents read your schedule, send the right message at the right time, and log every interaction.
Three steps. Fifteen minutes.
Connect your PMS
Configure your preferences
Agents start working
Built for Swiss and European healthcare
FADP compliant
Built for the Swiss Federal Act on Data Protection (nDSG/FADP). Data processing agreement with every practice. Explicit patient consent & full right to deletion and data portability.
CH & EU-hosted
All patient data stored exclusively in Swiss and EU data centers. No data leaves the jurisdiction. No US cloud dependencies. Your patients' data stays where your patients are.
EU AI Act compliant
AI transparency disclosure at first patient interaction. No clinical decision-making. Springli communicates. It does not diagnose, triage, or interpret clinical data.
GDPR compliant
Full compliance with the EU General Data Protection Regulation. Lawful basis for processing, data minimization, audit trail, and patient rights baked into the architecture.
Frequently asked questions
No. Springli connects to your existing practice management system and reads your appointment calendar, patient data, and lab results in real time. We don't replace your PMS — we make it more useful by automating the communication that currently happens manually around it. You keep your system, your workflows, and your data where they are.
SMS reminders from your PMS may already be automated, but they typically leave out the context that changes patient behavior: fasting instructions, directions, and a one-tap calendar link. These details reduce no-shows and improve care outcomes. Setup is simple. But Springli goes far beyond reminders. Rescheduling, lab notifications, payment follow-ups, screening recalls, and no-show recovery are all handled automatically, with no staff involvement. The result is a practice that runs more smoothly, a team that reclaims hours from routine tasks, and revenue that no longer slips through the cracks.
No. Springli is designed for practices that don't have IT staff. We handle the technical setup, PMS connection, and configuration. You make decisions about how you want your practice to communicate — reminder timing, tone of voice, which screenings to recall — and we handle everything else.
Yes. All data is stored exclusively in Swiss and EU data centers. We use end-to-end encryption, maintain a full audit trail, and comply with the Swiss Federal Act on Data Protection (FADP/nDSG) and the EU General Data Protection Regulation (GDPR). We never store data outside of Switzerland or the EU.
We're currently in early development and working with a small group of Swiss practices to shape the product. If you request early access, we'll keep you informed about launch timing and invite you to participate when we're ready.
Reclaim your practice.
We're launching with a small group of Swiss practices. Request early access and see how Springli works.